Start here to initiate a return for refund. You will need your confirmation number and email address associated with the order. All returned items will incur a $45 shipping and service charge. Engraved items will incur a $70 shipping and service charge. Items ordered more than 35 days ago will not be eligible for a return. Items returned in a worn or damaged condition will be assessed and you could be charged up to 35% of the purchase price. "Made To Order" rings will be considered final sale and are not eligible for a return for refund. If the ring you are returning came with a free ring, the free ring must also be returned. If the free ring is not returned, the retail price of the free ring will be deducted from your refund amount. If you are unable to locate any of this information please contact us at (205) 345-0555.